Privacy Policy
Privacy Policy for The International Language Centre (ILC)
Effective Date: 1st January 2025
- Introduction
The International Language Centre Company Limited (“ILC,” “we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with Thailand’s Personal Data Protection Act (PDPA).
- Information We Collect
We may collect and process the following personal data:
- Personal Identification Information: Name, date of birth, nationality, gender.
- Contact Information: Phone number, email address, and physical address.
- Educational Information: Course enrollment details, exam registrations, academic history.
- Payment Information: Bank account details, billing information.
- Technical Data: IP address, browser type, and browsing behavior (collected via cookies).
- How We Use Your Data
We collect and use your data for the following purposes:
- To provide educational services, including course registration and exam preparation.
- To process payments and manage bookings.
- To communicate important updates regarding courses, exams, and events.
- To improve our website and services through performance analysis.
- To comply with legal and regulatory obligations.
- Legal Basis for Processing
Under the PDPA, we process your personal data on the following bases:
- Consent: You have given consent for us to process your personal data.
- Contractual Obligation: Processing necessary for the performance of a contract.
- Legal Obligation: Compliance with legal requirements.
- Legitimate Interest: For internal business operations and improving services.
- Data Sharing and Disclosure
We may share your data with:
- Educational Partners: British Council, Trinity College London, IDP Education (for exam registration and preparation).
- Payment Providers: Banks and financial institutions for transaction processing.
- Third-Party Service Providers: Website hosting, analytics, and marketing tools.
- Regulatory Authorities: When required by law.
We will never sell your personal data to third parties.
- Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Course and Exam Data: Retained for 5 years.
- Financial Data: Retained for 7 years for legal and tax purposes.
- Your Rights Under PDPA
You have the following rights regarding your personal data:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data when it’s no longer necessary.
- Right to Withdraw Consent: Withdraw consent for data processing at any time.
- Right to Object: Object to data processing in certain situations.
To exercise these rights, contact us at:
📧 info@ilc.training
- Data Security
We implement security measures to protect your data from loss, misuse, or unauthorised access, including:
- Secure servers and encrypted storage.
- Limited access to personal data for authorised personnel only.
- Regular data security audits.
- Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyse website traffic. Please refer to our Cookie Policy for more details.
- Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your data.
- Changes to This Privacy Policy
We may update this Privacy Policy as needed. The latest version will always be available on our website.
- Contact Us
For any questions or concerns about this Privacy Policy, please contact us:
📧 info@ilc.training
📞 +66 98-936-6978
🏢 39/20 Soi Mooban Khaonoi, Tambon Hua Hin, Hua Hin District, Prachuap Khiri Khan 77110, Thailand
By using our services or accessing our website, you agree to the terms of this Privacy Policy.
