Terms & Conditions

Terms and Conditions for The International Language Centre Company Limited (ILC Hua Hin)

Effective Date: 2nd January 2025
Company Registration Number: 0775568000020
Company Address: 39, 20 Soi Mooban Khaonoi, Tambon Hua Hin, Hua Hin District, Prachuap Khiri Khan 77110, Thailand

1. General Information

• These Terms and Conditions apply to all courses and services provided by The International Language Centre Company Limited (ILC Hua Hin).
• By enrolling in any course, students agree to comply with these terms and conditions.
• ILC Hua Hin reserves the right to amend these terms at any time.

2. Enrollment and Registration

• Eligibility: Courses are open to individuals aged 6 years and above unless specified otherwise.
• Registration Process:
  • Complete the enrollment form with accurate details.
  • Submit a valid ID or passport for verification.
  • Full payment is required before the course commences.
• Deadlines: Registration must be completed at least 7 days before the course start date.
• Non-Transferable: Registrations cannot be transferred to another student, friend, or sibling.

3. Payment Policies

• Payment Methods:
  • Accepted payment methods include cash, QR code payments, and bank transfers.
  • Payments must be made in Thai Baht (THB).
• Deadlines:
  • Full payment is required before the course begins; otherwise, students will not be permitted to attend classes.

4. Cancellation and Refunds

• Cancellation by the Student:
  • Cancellations made at least 14 days before the course start date will receive a 50% refund.
  • No refunds will be issued for cancellations made less than 14 days before the course start date.
• Cancellation by ILC Hua Hin:
  • If ILC Hua Hin cancels a course, students will receive a full refund or the option to transfer to another course.

5. Attendance and Participation

• Attendance Requirements:
  • Students must attend at least 80% of scheduled classes to receive a certificate of completion.
• Mobile Phone Use:
  • Mobile phones are not permitted in the learning centre.

6. Public Holidays

• No classes will be held on Thai public holidays.
• Missed classes due to public holidays will not be refunded or rescheduled.

7. Course Materials

• Access:
  • All necessary course materials will be provided at the start of the course.
• Intellectual Property:
  • Materials are for personal use only and may not be copied, shared, or distributed without written consent.

8. Exam Registration

• ILC Hua Hin is an official British Council IELTS Registration Centre.
• Exam registrations must be completed at least 14 days before the exam date.
• ILC Hua Hin will assist with registration and provide access to official British Council resources.

9. Health and Safety

• Students must inform ILC Hua Hin of any medical conditions or dietary restrictions before enrollment.
• In emergencies, ILC Hua Hin staff will assist with arranging medical care but will not be liable for associated costs.

10. Liability

• ILC Hua Hin is not liable for:
  • Personal injuries sustained during the course.
  • Loss or damage to personal belongings.
  • Delays or disruptions caused by external factors (e.g., public holidays, weather).

11. Code of Conduct

• Students are expected to:
  • Be respectful to staff, teachers, and classmates.
  • Follow classroom rules and instructions.
  • Maintain a positive learning environment.
• Violations may result in dismissal from the course without a refund.

12. Privacy Policy

• ILC Hua Hin complies with Thailand’s Personal Data Protection Act (PDPA).
• Personal data will only be used for course administration and communication.
• Data will not be shared with third parties without consent unless required by law.

13. Non-Discrimination Policy

• ILC Hua Hin is committed to providing equal opportunities and fostering an inclusive environment.
• Discrimination based on race, religion, gender, or disability is not tolerated.

14. Governing Law

• These Terms and Conditions are governed by Thai law.
• Any disputes will be resolved under the jurisdiction of the courts in Prachuap Khiri Khan, Thailand.

15. Additional Notes

• Refunds for Missed Classes: No refunds or rescheduling will be provided for missed classes due to student’s personal reasons.

• Buy 3 Get 1 Free Offer: Pay for 3 Saturdays and get the 4th Saturday free. This promotion must be used within 4 consecutive weeks. It cannot be paused, extended, or transferred once started.

• 3-Month Package: Pay for 3 months in advance and receive a discounted rate. The 3-month period begins from the first attended class and runs continuously. It cannot be paused or rescheduled.

• Flexible Adult English: You may purchase a 1-month or 3-month package. This entitles you to attend one session per day, either the afternoon or evening slot. You may not attend both sessions on the same day.

• Communication: All official communication will be sent via email or Line (when applicable).